Digital service for Airlines and Helicopters offering online Advance Standard Exchange, Repair follow-up, Sales and Aircraft on ground (AOG) services
PartEdge is an online service that put at your disposal a wide range of avionics and Helicopters parts thanks to a worldwide network of warehouses and part centres. Allowing connection at any time, PartEdge improves efficiency and helps you reduce your maintenance cost and optimize your stock.
For a sale, an advanced standard exchange or a situation of AOG ... PartEdge is THE direct access to Thales worldwide inventory through which, you can find the right solution between several proposed, to close your urgency 24/7, with delivery in contractual lead-time.
Repair follow up online, allows you to check the status of your repair order in shops thanks to any information provided, from the unit entrance to final shipment information.
Throughout your navigation on the PartEdge platform, as a customer you can access the technical and customer support contacts if you encounter difficulties or have questions.
A news section allows customers to be informed of new features available on the platform through a variety of means such as tutorials on the operation of tools, possible tools alerts etc.
Consult and Download equipment documents
When the customer wishes to request an exchange on a piece of equipment, before selecting the chosen part, he can consult the documents attached to it and also download them.
Real-time repair information
Visibility of all your equipment being repaired in our centres provided for this purpose.
You can follow the progress of your repair (missing document, equipment shipped, ...) and download the complete follow-up of your repairs for your internal reviews.
PartEdge is a great platform which offers a quick and easy way of accessing repair information and accepting exchange offers.All information is in one place and it really streamlines the exchange process.
PartEdge is a very userfriendly tool for our customers and for our associates at Thales. The platform succeeded in turning complex processes into simple ones, not only for our customers but also internally. On a daily basis, PartEdge provides our customers with great autonomy and choices which has enabled us to secure additional market share.